At VAIDIK, we are committed to delivering high-quality watches and a great customer experience.
1. 7-Day Return WindowCustomers can request a return or refund within 7 days of delivery.
2. Eligible Reasons for ReturnReturns are accepted only in the following cases:
Defective or damaged product
Wrong product received
Product not as described
3. Conditions for ReturnTo be eligible for a refund:
The product must be unused and in original condition
All original packaging, tags, warranty cards, and accessories must be intact
An unboxing video may be required for damaged/wrong product claims
4. Non-Returnable CasesReturns will NOT be accepted if:
Product is used, scratched, or damaged by the customer
Missing original packaging or accessories
Request made after 7 days of delivery
5. Refund Process
Once the returned product is received and inspected, the refund will be processed within 5–7 working days
Refund will be credited to the original payment method or bank account (for COD orders)
6. Replacement OptionCustomers may choose a replacement instead of a refund, subject to product availability
7. Return Pickup
customers need to self-ship the product
8. Contact SupportFor any return/refund request, contact us at:📧 Email: vaidikwatch@gmail.com
9. Phone: +91-8460578172
Note: VAIDIK reserves the right to approve or reject return requests after verification
